Privacy Policy

Last Updated: 12th March 2023

Welcome to nwrc-glasgow.co.uk (the “Website”). We respect your privacy and are committed to protecting your personal information. This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.nwrc-glasgow.co.uk

1.Information We Collect:

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, etc.
  • Log Data: Information about your device, IP address, browser type, and pages visited.
  • Cookies: Data stored on your device for website functionality and analytics. 

2. How we collect your personal data:

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this https://www.nwrc-glasgow.co.uk/cookie-policy/

3. How we use your personal data:

  • Providing and maintaining the Website.
  • Personalizing your experience.
  • Responding to inquiries and providing customer support.

Analyzing usage patterns for site improvement.

4. Where is your data sent: 

Visitor contact forms may be checked through an automated spam detection service.

5. Your Choices:

You have the right to disable cookies in your browser settings.

6. Security:

We implement reasonable security measures to protect your information, but no method of transmission over the internet is 100% secure.

7. Data retention:

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for E.g contacting you through email or phone call as requested by you using our online contact form.

8. Your Legal Rights: 

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.You can see more about these rights at:https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at info@nwrc-glasgow.co.uk. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

9. Third Party Links 


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

10. Changes to This Privacy Statement:

We may update this Privacy Statement periodically. Please review this page for the latest information.

11. Cookies: 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

12. Contact Us:

If you have questions or concerns about this Privacy Statement, please contact us at North West Recovery Communities, 80 St Vincent Terrace, Glasgow. G3 8DX.
Email address: info@ nwrc-glasgow.co.uk

By using nwrc-glasgow.co.uk, you agree to the terms outlined in this Privacy Statement.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.